SGS received the 2007 European Outsourcing Award for Best Contract Analytical Project. The award was sponsored by Via Media, Ltd., a UK-based company that sponsors ten award categories ranging from Best New Product to Best Merger/Acquisition. The awards were presented October 3, 2007, at the European CPhI/ICSE Meeting in Milan.
SGS received the award based on a global project involving an analytical service contract with an international client, located in Europe that was performing its own analyses, as well as testing for its Shanghai manufacturing facility. SGS developed a project that qualified itself to be the analytical testing provider in Europe, and also mapped out a plan to deliver the same tests via its SGS Shanghai lab.
Criteria for the award included: clarity of objectives, effective resource allocation, the quality of implementation, customer focus, innovation, impact on customer perceptions, evaluation criteria, and results. The judging panel included members from PharmSource International, Pfizer, Novartis, ThermoFisher, Pharmbiosys, R5 Pharma, Fresenius Product Partnering and Novozymes.
“Because most contract analytical laboratories are regional, the award illustrates how SGS leveraged its global network of Quality Control laboratories to offer the same services to a European client and it’s Shanghai operations” said Ferdinand Dabu, marketing director for Life Science Services – Quality Control Testing. “The result was that the customer had a harmonized solution that spanned two continents.”