Harlan Laboratories’ Teklad lab animal diet business unit has received continuation status of their ISO 9001:2008 Certificate. The certification is internationally recognized and confirms that Teklad meets ISO standards for effective quality management systems across all areas of the business including operations, training and development, customer service processes, complaint handling, technical services, document and data control, as well as equipment.
Teklad’s certification surveillance process was administered in partnership with SGS, an inspection, verification, testing and certification company, and included a detailed assessment of the company’s facilities.
“Maintaining our ISO certification is made possible through the daily efforts and the customer-focused approach of all Teklad employees at every level of the organization,” said Jon Plummer, U.S. operations manager, Harlan Teklad. “It also reinforces our commitment to the continuous improvement process, and it ensures that no matter where our customers are located throughout the world, they will receive consistently high-quality products and services.”