John Menna has been named vice president of global strategy for Healthcare Logistics at UPS. He replaces Bill Hook, a 20-year healthcare logistics expert, who is retiring after joining UPS in 2000 with the acquisition of Livingston Healthcare Services. During his tenure, Mr. Hook helped set the company's global long-term growth strategy in healthcare logistics across North America, Europe, Asia-Pacific and Latin America. Mr. Hook will take a senior advisory role at the company to help with the transition.
Mr. Menna has been with UPS for 28 years, and currently serves as vice president of planning and revenue management. As director of the initial global healthcare strategy team, he launched the first Pain in the (Supply) Chain Survey, an annual report that measures healthcare executive's logistics pain points. Mr. Menna also served as director of customer technology, vice president of marketing in Latin America and the Caribbean for UPS.
Under Mr. Hook, the company’s healthcare network grew from 10 compliant healthcare-dedicated facilities in North America to 45 facilities in strategic locations around the world, with a logistics footprint that encompasses more than 6.4 million sq.-ft. of storage and distribution space. UPS has also introduced tailored services such as temperature- and time-sensitive product protection and risk mitigation solutions for the pharmaceutical, biotech and medical device industries.