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Compass Pharma Enhances Service Offering

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By: Tim Wright

Editor-in-Chief, Contract Pharma

Compass Pharma Services, though its partnership with Mactec Packaging Technologies, is offering customers Mactec’s packaging machines for short-run blister packaging applications as well as its custom tooling and package design services. Mactec manufactures small-footprint blister packaging machinery for hospital unit dose and other short-run packaging applications. The two companies formed a strategic alliance in August 2007. Compass Pharma has also restructured its customer service organization and processes in an effort to provide contract pharmaceutical packaging customers with faster and more personal service for packaging projects.

“For project clarity and efficiency, our new organization means customers have a single point of contact and communication for all contract packaging jobs,” said Kevin Flanagan, chief executive officer, Compass Pharma Services. “Because of this new organization, we are more responsive and agile when responding to complex or deadline-intensive tasks such as pharmaceutical blister packaging for new drug launches, stability testing or seasonal spikes in demand.

Don Wrocklage will continue to lead Compass Pharma’s customer service and sales administration department. He has worked for the company and its predecessor organizations for 30 years and has expertise in contract pharmaceutical packaging engineering and has contract pharmaceutical manufacturing knowledge.

The company has appointed two new sales administrators, Joanne Sountis and John Perla. Prior to joining the company, Ms. Sountis worked as a medical assistant in an orthopedics medical practice. She is a member of the American Managed Care Pharmacy Association, American Pharmacists Association and the New Jersey Society of Health Systems Pharmacists. Mr. Perla previously worked as head of administration for a division of Ferguson Enterprises, a national distribution company.

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