Veeva Systems has expanded Veeva Vault QMS by adding new capabilities to manage medtech field actions and product recalls. The new features will enable oversight, timeliness, and accuracy throughout the entire field action process, from issue identification, evaluation, planning, execution, and monitoring to closure.
 
Built as a fully integrated part of Vault QMS, field actions and recall management are seamlessly connected to adjacent quality processes, such as complaint handling, quality risk management, CAPA, and change control. This reduces the need for manual transcription or integration, improving timeliness and accuracy.
 
“Managing field actions requires complex coordination of cross-functional teams and data, both from within and outside an organization,” said Vishaka Rajaram, senior director, quality strategy at Veeva MedTech. “By partnering closely with the industry to understand its needs, Veeva Vault QMS is delivering a streamlined way for medtech companies to improve agility in a process critical to product quality and patient safety.”