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Could Amazon, Berkshire Hathaway and J.P. Morgan Chase be the anti-ballistic missile needed to control and curb rising hea
March 9, 2018
By: Girish Malhotra
Contributing Editor
The recent announcement from Amazon, Berkshire Hathaway and JP Morgan Chase1,2 to address rising healthcare costs for their employees has caused a bit of an uproar on the healthcare landscape. Healthcare companies and many others have expressed their concerns and doubts about the success of the partnership.3 There will be many “naysayers” and many will pontificate. Their concerns could be real but the time for “creative destruction”4,5,6 on the healthcare landscape has come. It has been long overdue. Over the last one hundred years creative destruction/disruption has led to significant innovations in almost every industry. To a major extent pharmaceutical and healthcare industries have escaped this disruption. It is my perspective that time for the needed disruption has come. The banding of ABM (Amazon, Berkshire, Morgan) could signal the start of an alternative healthcare landscape. There will be evolution. Some of the elements that need change are also being discussed.1 The discussion of rising healthcare costs and controlling them is out of the closet. The fact that these three companies, with a combined revenue of about $500 billion dollars per year and over one million employees, are going to explore possibilities of how the costs can be contained and even lowered, will be a good thing. The task is going to be challenging, multi-faceted and evolutionary. Not to mention, there will be significant resistance from every cog of the healthcare wheel. The political and economic power of the healthcare industry will be tested. We should not be surprised if legislators, intellectuals and consultants also get in the act to score points. For the tie-up to be a success it will require strategic re-modeling of the current business model, rejuvenation of manufacturing practices, supply chain changes and re-allocation of the workforce. Status quo of the current practices is going to be increasingly disrupted and disturbed with every ABM success. Each success will bring in new players to improve the process. Business strategies will change. Technology—artificial and real—along with the process of continuous improvement will play a major role. ABM’s effort to lower healthcare costs runs counter to the current operating philosophies of the pharmaceutical, insurers and pharmacy benefit manager companies. A quick look just at the pharmaceuticals tells us part of the story. Most of the revenue growth of the pharmaceutical companies is in the developed countries.7 Lately, pharmaceutical companies, due to their inability to create affordable new drugs that are more effective than the current drugs for the mutually subsidized healthcare systems and affordable to more than 98% of the global population, are depending on high priced orphan drugs, preventing generic entries and are raising prices. Due to political pressures some pharmaceutical companies have opted to less than 10% price increases.8,9 I am not sure how long these strategies will work. ABM is giving the healthcare industry an opportunity to stay afloat. There will be a survival tug of war. My conjecture is fissures in the healthcare citadel will develop and could get wider and thereby lower healthcare costs. Other healthcare components would most likely experience similar cost pressures. Since there are multiple elements in healthcare, I am sharing my perspective of the possibilities as they relate to drug prices for pharmaceutical manufacturing only.10 A recent post, “Comparison of Drug Prices: U.S. vs. India: Their Manufacturing Costs & Opportunities to Improve Affordability,”11 gives us a perspective of drug price differences for generic drugs. A brief review suggests there are tremendous price change possibilities. While collecting the pricing information11 I noticed some drug packaging trends that might be worth mentioning. The majority of the drugs in India come in blister pack or foil strips of 10 to 20 counts each. When one asks for a specific drug, the customer receives the prescribed/required number of tablets. Since air-conditioning is not available at every pharmacy, blister pack or foil strips might be preserving the drug from extremes. Such packaging could be used in the developed countries also. There are some advantages with using such packaging including reduced waste, reduced cross contamination if the tablets look alike and speedier drug dispensing. Every cost reduction could be passed on to the patients. Opportunities Since Amazon is an online store and they are already serving the needs of patients, they could throw in each of the following elements to serve and lower drug costs. Local same day delivery could play a major role in Amazon’s business expansion. Through reverse calculation11,12,13 ABM could negotiate with various OTC, generic and even branded companies the best prices they can provide via Amazon.com to their employees and expand to serve others. Reverse calculation will improve price negotiation and incorporation of better technologies to improve product quality, profits and lower costs. The ABM enterprise through Amazon could have more than one supplier for the same drug offerings. It would be a case similar to companies competing for “shelf space” on the basis of product quality and sell price as is being done currently by different producers of the same products on Amazon’s website and at grocery stores. Another significant benefit of ABM’s effort and the drugs being available via Amazon.com will result in drug pricing transparency. Through advanced technology, copay systems of mutually subsidized systems could be incorporated. Single pay systems could also be tested and if successful could be expanded. My conjecture is that if companies compete side-by-side for the same product quality they will compete on costs. This also means inclusion of manufacturing technology innovation through “economies of scale,”14,15 which has been shunned in API manufacturing and their formulations. FDA will also have to change its review process and approval methods. It will have to develop and promulgate a road map so that the ANDA approval process could be lowered to three months.16,17 NDA approval methods will have to be revisited as well. FDA will face significant internal resistance to such a change but the long-term benefits will outlast the short-term hiccups. Since the “Lower the Healthcare Cost” Genie is out of the bag and is recognized, change will happen. It’s just a matter of time. Additionally, FDA’s regulatory quality compliance would still stand. My conjecture is that if companies compete side-by-side for the same product quality they will compete on costs and quality, which means manufacturing technology innovation through inclusion of “economies of scale” in API manufacturing and their formulations. With drugs being available via Amazon.com, another significant benefit of ABM’s effort will be drug-pricing transparency that is hidden from patients in mutually subsidized healthcare systems. Quoting the Wall Street Journal’s editorial board, “…health care is long overdue for a shake up, and the leaders of these companies—Mr. Buffett, Jeff Bezos and Jamie Dimon—deserve credit for jumping in. The public would be the beneficiary if this trio can figure out how to lower costs and increase quality, and the odds are better with them than another political intervention.”6 Since change in healthcare is much needed by the constituents of our country it will also be a test of our legislators’ short- and long-term interests and alliances. Political and economic pressures will be tremendous. Only time will tell who wins and who does not and by how much. One thing for sure is that each segment of healthcare value chain—pharmaceutical development, manufacturing, distribution and insurers, providers, hospitals—will have to review/alter their modus operandi to lower their costs and improve quality of products/services they provide. Assembly line methods e.g. cataract in India, knee replacements and other procedures might have to be adopted, streamlined or considered to improve and lower healthcare costs. Drug affordability is an issue and will become increasingly an important part of the discussion as America ages. Healthcare providers will have to forgo their latent prevailing sentiment that patients will pay the highest price to get well and extend their life. Many will be rooting for ABM’s success, but there will be many others creating obstacles along the way. References
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