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Support Services

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Released By Jubilant HollisterStier CMO

Support Services – our commitment to quality

Jubilant HollisterStier provides a full-range of support and services to streamline the manufacturing process. We offer on-site assistance from process qualifications through product release.  Our Quality Unit maintains an integrated quality assurance program.  Quality is part of Jubilant HollisterStier’s corporate culture and is held to a high standard throughout our facilities.


VALIDATION

Jubilant HollisterStier’s skilled staff of validation professionals can provide the documentation and hands-on experience necessary for a successful validation program and enhance the value of your pharmaceutical development program.

The Jubilant HollisterStier Validation Departments offer the following services:
  • Process Validation
  • Project Master Plans
  • Protocol Writing and Summary Reports
  • Installation Qualification
  • Operational Qualification
  • Performance Qualification
  • Project Management
  • Component Evaluation


QUALITY UNIT

It is the policy of Jubilant HollisterStier Contract Manufacturing to develop, manufacture and deliver products and services that consistently meet the requirements of our customers and regulatory guidelines. Jubilant HollisterStier is committed to maintaining and enhancing its quality reputation through:

  1. Consistent manufacturing of quality products.
  2. Design and use of facilities and equipment.
  3. Use of efficient production and quality assurance systems.


FULL SERVICE LAB

Areas of Expertise
  • Compendia Testing According to USP, NF, EP, JP and other standards
  • Technical Transfer and Validation of Analytical Methods
  • Microbiology
  • In-Process Testing
  • Biological Assays
  • Finished Product Testing and Release
  • Stability Study Development and Management Including Testing and Storage according to ICH guidelines
Analytical Chemistry Department
Chromatography
  • High Performance Liquid Chromatography including:
    • Fluorescence Detection
    • Photo Diode Array Detection-UV/VIS
    • Refractive Index Detection
    • Evaporative Light Scattering Detection
    • Conductivity Detection
    • Ultra High Performance Liquid Chromatography (HPLC)
  • Ion Chromatography
  • Gas Chromatography including:
    • Flame Ionization Detection
    • Electron Capture Detection
    • Thermal Conductivity Detection
    • Headspace Analysis
    • Thin Layer Chromatography
Biological Assays
  • Polyacrylamide Gel Electrophoresis (SDS-PAGE)
  • Western Blotting
  • Polyacrylamide Gel Isoelectric Focusing (PAG)
  • Enzyme Linked Immunosorbant Assay (ELISA)
  • Radial Immuno Diffusion (RID)
Protein Determination
  • Lowry
  • BCA
  • Ninhydrin
  • Kjeldhal Protein — Protein Nitrogen Unit
  • Coomassie
General Chemistry
  • Karl Fischer Moisture
  • Fourier Transform Infrared Spectroscopy
  • Ultraviolet/Visible Spectroscopy
  • Total Organic Carbon Analysis
  • pH
  • Specific Gravity
  • Osmolality
  • Conductivity
  • Draeger Tube testing
  • Optical Rotation
  • Compendia USP/EP/JP testing
  • Viscosity
  • Titrimetry
  • Classical Wet Chemistry
Stability Studies: Storage, Testing and Program Management
ICH Qualified Storage Conditions:
5° ± 3°C, Ambient Humidity
25° ± 2°C, 60 ± 5% RH
30° ± 2°C, 65 ± 5% RH
40° ± 2°C, 75 ± 5% RH

Microbiological Quality Assurance Department

  • Bioburden Test Validation/Determination
  • Bacterial Endotoxin (Gel Clot Method/Turbidimetric Method)
  • USP Particulate Testing: HIAC/ROYCO and Microscopic
  • Sterility Testing: Direct Inoculation or Membrane Filtration
  • Bacteriostasis/Fungistasis Validation
  • USP Microbial Limits Test
  • USP Antimicrobial Perservative Effectiveness
  • Bacterial and Fungal Identification
  • Container/Closure Integrity Testing by Microbial Immersion


REGULATORY AFFAIRS

One of the most demanding aspects of any pharmaceutical development project is working with the various regulatory agencies. The Jubilant HollisterStier Regulatory Affairs Department is experienced in working with U.S. and International regulatory agencies and is ready to put this experience to work on your project.

As a Project Team Member, Regulatory Affairs has access to all information developed through the client’s project (Phase I through Commercial) and is in touch with the client’s Regulatory Group to ensure that the Chemistry, Manufacturing and Control (CMC) documentation package contains all components requested by the client. Regulatory Affairs will offer ongoing support to the client’s Regulatory Department for any documentation submitted in support of the client’s CMC Section.  The Jubilant HollisterStier Regulatory teams have assisted our clients with over 100 products, resulting in numerous product approvals.

Regulatory Affairs coordinates the assembly of client product and process related documentation suitable for the client’s preparation of regulatory submissions. Support documentation includes manufacturing process summaries: component, process, and personnel flow diagrams, client specific equipment and process validation summaries. Documentation submitted to the client generally contains Master Batch Production Records and batch specific Batch Production Records. Jubilant HollisterStier recognizes that each client has unique needs but ensures consistency in our CMC support through the use of templates that are in alignment with common CTD sections.

U.S. FDA Drug Master File Type V, pertinent to the Small Volume Parenteral Facility, contains a description of the facility, utilities, major equipment and validation summaries of major equipment. The document is on file at the Center for Drug Evaluation and Research, and the Center for Biologics Evaluation and Research, and is updated on an annual basis.  Regulatory Affairs will submit letters to either Center as directed by the client. This allows the Center to access the document on behalf of the client. The client is notified annually when the Drug Master File is updated to the FDA. This notification describes changes reported to the FDA.

Regulatory Affairs lead a team of multidisciplinary department representatives that is tasked with evaluating all new products that are presented by our clients.  This group ensures that new products and associated processes will meet defined criteria for entry into the facility, without jeopardizing the existing products.

Regulatory Affairs administers the Client Notification System, which is used to inform our clients of changes in the facility, utilities, and processes as well as to notify clients of new products being manufactured. This system is administered as a regulatory service based on the impact a change may have on a client’s application.

Regulatory Affairs is also involved in all regulatory agency inspections, including prior approval inspections for contract products.  Regulatory Affairs functions as the liaison for all communications with the regulatory agencies.


PROJECT MANAGEMENT

From start to finish, our expert project management teams work with our clients to navigate the entire manufacturing process; from technical transfers through process validation, and ensuring that the supply chain stays fluid.

The goal of the project management system at Jubilant HollisterStier is to provide a framework for the execution of successful projects. Our Project Managers schedule meetings, organize internal groups and action items and drive project initiatives to meet both budget and timeline.


CLIENT NOTIFICATION SYSTEM

Jubilant HollisterStier provides contract manufacturing services for clients with commercial and/or clinical products. Because we are involved in manufacturing operations for clients, Jubilant HollisterStier recognizes the need to inform clients of projects and planned changes to the facility, supporting utilities, equipment, and processes. This includes notification of the introduction of new products into the facility. These changes are presented to clients so they can evaluate the regulatory impact that the changes may have on their products.

To assist in the notification process, Jubilant HollisterStier has developed a secure online notification system that is used to inform contract clients of projects and planned changes that may impact the regulatory status of their product and established manufacturing schedules. The system is also used to supply applicable regulatory information relevant to the changes described above, as well as additional regulatory documentation.

The Client Notification System is a secure (128 bit encrypted) Web-based application designed to allow secure notification, communication, and access to documentation.


 

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