David G. Jensen, Contributing Editor09.06.17
You have all the elements needed for success: education, hands-on experience, the right CV and support materials. So why do you find yourself coming out of every company meeting feeling that your ideas don’t get any real attention—that there’s got to be a better way to do things, but that you can’t seem to get anyone to listen?
The ingredient that is missing in situations like this is persuasion. Technical professionals often have a hard time being persuasive. You live in a world where your science does the persuading—where you don’t need to be convincing because it is the science that leads to the conclusion, not your persuasion abilities.
But just how does that work in your day-to-day work life, or in a job search perhaps? Not too well! In fact, the worst piece of advice you may have ever received was back in graduate school, when your advisor told you “good science will sell itself.” That’s simply not the case. Even if your technical skills are fantastic, you need to be able to convince and persuade, not only in those weekly project meetings, but for the rest of your career. Luckily, being persuasive is a skill that can be learned—and it’s not as ugly as it sounds.
Becoming more persuasive
When you think of persuasion, you probably think of some fast-talking car salesman you dealt with, or that reagents rep who visits your lab, throws a few freebies at you, and then won’t let up until you buy something or physically push them out the door. But that’s not the persuasion route I’m talking about. Potential collaborators and workmates aren’t won over by tactics and gimmicks. In fact, they probably feel like you do about the shenanigans that some salespeople go through in order to “convince.”
True persuasion is not about making a one-time sale. If you are in a job search, you don’t want to convince a manager to hire you but then have that person regret it three days into your new job. True persuasion is about making a professional case for yourself, which your later actions can back up on a daily basis. True persuasion creates friends, allies, and collaborators who are with you for a long time, and it’s a skill you need to start working on today.
The most logical place to show your persuasive abilities will be in a job interview, but I want to do more than give you another column of interview advice. Persuasion is also critically important in building alliances, in networking, and in the early stage of information gathering. In short, persuasion is important in any instance where you need to gain the buy-in of someone else to help you with your goals.
There are several persuasion stumbling blocks for the scientist or engineer who needs to be convincing but has a hard time doing so. Here are three of them, as well as some suggestions for how to overcome them so that you can get to work on raising your persuasion game to the next level.
Stumbling block #1: Downplaying your individual value
When I ask a scientist to “Tell me about yourself,” I get either the “we” or the “I” response. Most of the time, the response sounds like, “We do this in our laboratory,” or “We’ve published on this and on that.” I appreciate that you want to share credit with your colleagues and that science is often a true team effort, but these “we” answers won’t convince me to hire or collaborate with you. It sounds far too academic, and it downplays the value that you bring to the table.
I’d prefer to hear what you have done, not what the “Smith Lab” has done. Taking pride in your work and accomplishments isn’t bragging—it’s communicating to the person you’re talking to that you’ll be able to add meaningful contributions to whatever they’re working on. If you find that you rely exclusively on the “we” response, it’s time to take a step back, do a skills inventory, and develop some comfort with ethical self-promotion. Mixing “I” and “we” is fine, but remember, the “I” is what seals the deal.
Stumbling block #2: Fear
Do you have an inherent fear of approaching people and working on getting into their good graces? So do I. Luckily, that is not what being persuasive is all about. Remember, it’s about communicating to others that you have valuable skills and insight that can help both parties achieve common goals.
Even so, fear of saying the wrong thing or making a bad impression can stand in the way of effective—and persuasive—interpersonal communication. How can you get past this? There’s only one solution: You just have to do it over and over again.
That may sound like a tall order, but there’s a good chance that you’ve already done it for another common fear: public speaking. You may have been terrified of talking in front of a crowd when you got started as a scientist or engineer, but my guess is that you’ve passed this by, simply because you had to. You thrust yourself into the public speaking arena, armed with your love of science and, perhaps, a lot of prodding by your advisor. After you did it long enough, you gained enough comfort to go out and present at national meetings, job interviews, company meetings and the like. You may still get nervous, but you get through it, and sometimes even come out the other side having realized that you enjoyed it. With some practice, the same thing will happen with persuasion.
Stumbling block #3: Lack of focus
It’s very hard to be persuasive if you have no concept of where you want to be or what path you are following to get there. Do you remember Alice in Wonderland asking the White Rabbit which road to take? He responded that, since she had no idea where she was going, any road would take her there.
People with a plan stand out from the pack. When you talk to a person who is goal-centric about what it is that they can offer you, they’ll find a way to tie their plan into yours. They won’t push their plan on you; they’ll find out enough about what you need that they can show you how they’ll help you reach your goal while at the same time, it no doubt accomplishes theirs. So, one key to becoming more persuasive is to continually go back to your plan and check that everything you do leads you in that direction. Then you’ll be in good shape to tie your plan into others’ and talk to them about how you can achieve mutually beneficial goals.
Sometimes, in a company meeting, it’s the same old people speaking up and you’ll need to step in there and acknowledge their views and give their ideas some merit. That’s number one. Then, develop a transition between his or her approach and the one you’d like to discuss. Always remain upbeat, don’t be defensive. If it’s not this time, it will be the next time that one of your ideas gets the go-ahead. The point is, develop the goal to be more involved, and more persuasive. If you focus on this, it will come.
Not only for extroverts
It may seem that extroverts have a better chance of overcoming these stumbling blocks and achieving persuasion success. But, according to author Kurt Mortensen in Persuasion IQ, it’s possible for introverts to use their natural tendencies to their advantage. “The latest research shows that introverts out-persuade the extroverts,” Mortensen writes. “They listen more, they ask questions, and they find out what their audience needs…Introverts are simply better equipped to sense the wants and needs of their audience. Extroverts come across as old-school salespeople while introverts come across as desirable consultants.”
It’s this consultant attitude that clicks with so many employers today. I don’t mean to suggest that you should frame yourself as some kind of external resource or “gun for hire,” but that you listen well to what is required by the other party and then respond back sincerely with your thoughts on how those issues might be addressed. Go into every networking call, every company meeting, every interview, with the confidence that you can persuade them to let you help them reach their goals. Along the way, you’ll reach yours.
David G. Jensen
Contributing Editor
Dave Jensen, President of CTI Executive search, is an executive recruiter with 30 years of experience in biopharma recruitment, and he can be reached at davejensen@careertrax.com. See his website at www.careertrax.com for hundreds of open positions across the industry.
The ingredient that is missing in situations like this is persuasion. Technical professionals often have a hard time being persuasive. You live in a world where your science does the persuading—where you don’t need to be convincing because it is the science that leads to the conclusion, not your persuasion abilities.
But just how does that work in your day-to-day work life, or in a job search perhaps? Not too well! In fact, the worst piece of advice you may have ever received was back in graduate school, when your advisor told you “good science will sell itself.” That’s simply not the case. Even if your technical skills are fantastic, you need to be able to convince and persuade, not only in those weekly project meetings, but for the rest of your career. Luckily, being persuasive is a skill that can be learned—and it’s not as ugly as it sounds.
Becoming more persuasive
When you think of persuasion, you probably think of some fast-talking car salesman you dealt with, or that reagents rep who visits your lab, throws a few freebies at you, and then won’t let up until you buy something or physically push them out the door. But that’s not the persuasion route I’m talking about. Potential collaborators and workmates aren’t won over by tactics and gimmicks. In fact, they probably feel like you do about the shenanigans that some salespeople go through in order to “convince.”
True persuasion is not about making a one-time sale. If you are in a job search, you don’t want to convince a manager to hire you but then have that person regret it three days into your new job. True persuasion is about making a professional case for yourself, which your later actions can back up on a daily basis. True persuasion creates friends, allies, and collaborators who are with you for a long time, and it’s a skill you need to start working on today.
The most logical place to show your persuasive abilities will be in a job interview, but I want to do more than give you another column of interview advice. Persuasion is also critically important in building alliances, in networking, and in the early stage of information gathering. In short, persuasion is important in any instance where you need to gain the buy-in of someone else to help you with your goals.
There are several persuasion stumbling blocks for the scientist or engineer who needs to be convincing but has a hard time doing so. Here are three of them, as well as some suggestions for how to overcome them so that you can get to work on raising your persuasion game to the next level.
Stumbling block #1: Downplaying your individual value
When I ask a scientist to “Tell me about yourself,” I get either the “we” or the “I” response. Most of the time, the response sounds like, “We do this in our laboratory,” or “We’ve published on this and on that.” I appreciate that you want to share credit with your colleagues and that science is often a true team effort, but these “we” answers won’t convince me to hire or collaborate with you. It sounds far too academic, and it downplays the value that you bring to the table.
I’d prefer to hear what you have done, not what the “Smith Lab” has done. Taking pride in your work and accomplishments isn’t bragging—it’s communicating to the person you’re talking to that you’ll be able to add meaningful contributions to whatever they’re working on. If you find that you rely exclusively on the “we” response, it’s time to take a step back, do a skills inventory, and develop some comfort with ethical self-promotion. Mixing “I” and “we” is fine, but remember, the “I” is what seals the deal.
Stumbling block #2: Fear
Do you have an inherent fear of approaching people and working on getting into their good graces? So do I. Luckily, that is not what being persuasive is all about. Remember, it’s about communicating to others that you have valuable skills and insight that can help both parties achieve common goals.
Even so, fear of saying the wrong thing or making a bad impression can stand in the way of effective—and persuasive—interpersonal communication. How can you get past this? There’s only one solution: You just have to do it over and over again.
That may sound like a tall order, but there’s a good chance that you’ve already done it for another common fear: public speaking. You may have been terrified of talking in front of a crowd when you got started as a scientist or engineer, but my guess is that you’ve passed this by, simply because you had to. You thrust yourself into the public speaking arena, armed with your love of science and, perhaps, a lot of prodding by your advisor. After you did it long enough, you gained enough comfort to go out and present at national meetings, job interviews, company meetings and the like. You may still get nervous, but you get through it, and sometimes even come out the other side having realized that you enjoyed it. With some practice, the same thing will happen with persuasion.
Stumbling block #3: Lack of focus
It’s very hard to be persuasive if you have no concept of where you want to be or what path you are following to get there. Do you remember Alice in Wonderland asking the White Rabbit which road to take? He responded that, since she had no idea where she was going, any road would take her there.
People with a plan stand out from the pack. When you talk to a person who is goal-centric about what it is that they can offer you, they’ll find a way to tie their plan into yours. They won’t push their plan on you; they’ll find out enough about what you need that they can show you how they’ll help you reach your goal while at the same time, it no doubt accomplishes theirs. So, one key to becoming more persuasive is to continually go back to your plan and check that everything you do leads you in that direction. Then you’ll be in good shape to tie your plan into others’ and talk to them about how you can achieve mutually beneficial goals.
Sometimes, in a company meeting, it’s the same old people speaking up and you’ll need to step in there and acknowledge their views and give their ideas some merit. That’s number one. Then, develop a transition between his or her approach and the one you’d like to discuss. Always remain upbeat, don’t be defensive. If it’s not this time, it will be the next time that one of your ideas gets the go-ahead. The point is, develop the goal to be more involved, and more persuasive. If you focus on this, it will come.
Not only for extroverts
It may seem that extroverts have a better chance of overcoming these stumbling blocks and achieving persuasion success. But, according to author Kurt Mortensen in Persuasion IQ, it’s possible for introverts to use their natural tendencies to their advantage. “The latest research shows that introverts out-persuade the extroverts,” Mortensen writes. “They listen more, they ask questions, and they find out what their audience needs…Introverts are simply better equipped to sense the wants and needs of their audience. Extroverts come across as old-school salespeople while introverts come across as desirable consultants.”
It’s this consultant attitude that clicks with so many employers today. I don’t mean to suggest that you should frame yourself as some kind of external resource or “gun for hire,” but that you listen well to what is required by the other party and then respond back sincerely with your thoughts on how those issues might be addressed. Go into every networking call, every company meeting, every interview, with the confidence that you can persuade them to let you help them reach their goals. Along the way, you’ll reach yours.
David G. Jensen
Contributing Editor
Dave Jensen, President of CTI Executive search, is an executive recruiter with 30 years of experience in biopharma recruitment, and he can be reached at davejensen@careertrax.com. See his website at www.careertrax.com for hundreds of open positions across the industry.